Aurelie Mulcare

Army 922A W-2, Active Duty

Hawaii

Years of Service: 25 years, September 1993 - April 2018


Experience

Assistant Director of Division Operations, U. S. Army,
June 2015 - April 2018

Manager Foodservice Operations, U. S. Army,
January 2012 - May 2015

Department Team Leader, U. S. Army,
March 2013 - December 2013

Education

Masters of Business Administration, Colorado Technical University,
June 2007 - December 2009

Work Experience

Assistant Director of Division Operations June 2015 - April 2018

Army | 922A | W-2 | Fort Shafter, HI, USA

  • Developed human resource planning models to identify competency, knowledge, and talent gaps and developed specific programs for the filling of the gaps.
  • Coordinated directly with organizational leaders at all levels to provide HR advice and counsel and developed appropriate policies and programs when needed.
  • Monitored business and market trends that affected the organization and made predictions on when and where business competitors and trends could affect operations.
  • Assisted the director ensuring business operations were planned, prepared, and executed within a $$ budget and delivered on time in accordance with customer specifications and quality requirements.
  • Synchronized division operations by effectively communicating with all the relevant people, business units, and coordinating all relevant inputs to ensure production output and on time delivery goals were achieved.
  • Demonstrated sound critical reasoning skills when assessing situations, reaching conclusions, and making decisions.
  • Led and coordinated collection, processing, production, and dissemination of business intelligence and integrated this intelligence into the division's operational planning and execution.
  • Staffed and trained ## personnel in their roles or responsibilities to support the organization's training and logistical strategies.
  • Planned community relations programs to gain and maintain public understanding, goodwill, and to support company operations.
  • Conducted performance analysis and cause analysis in order to identify human performance gaps or identify areas in which human performance could be improved.
  • Partnered with internal and/or vendor resources and functioned as the primary teacher and coach to all special project teams.

Manager Foodservice Operations January 2012 - May 2015

Army | 922A | W-3 | Fort Carson, CO, USA

  • Led through a “hands-on” leadership approach and spent 75% of work time driving operational improvement.
  • Mentored and coached foodservice team leaders in effective leadership, food safety procedures, and time management.
  • Coached and supported team leaders on foodservice operational level sales building and marketing initiatives.
  • Worked with the accounting department to ensure all daily, weekly and period accounting needs were met.
  • Continually taught and offered analysis of operations P&Ls to achieve a thorough understanding of financials by all managers and team leaders in the respective areas.

Department Team Leader March 2013 - December 2013

Army | 92A | O-2 | Fort Carson, CO, USA

  • Led a team of ## from the front by remaining visible, involved, and fully engaged as the team executed the mission.
  • Led the team by influencing subordinate supervisors and team members to accomplish critical tasks and achieved team and organization objectives.
  • Employed a leadership operations process to visualize, describe, direct, and assess the work while achieving business results.
  • Engaged in 'ethical reasoning', when determining the right thing to do, even when no one was watching.

Manager Foodservice Operations January 2011 - December 2011

Army | 922A | W-4 | Waegan, South Korea

  • Directed personnel activities of the operation, such as recruitment, hiring, performance evaluations, and salary adjustments
  • Continually taught and offered analysis of operations P&Ls to achieve a thorough understanding of financials by all managers and team leaders in the respective areas.
  • Mentored and coached foodservice team leaders in effective leadership, food safety procedures, and time management.

Director Logistics Division January 2008 - December 2010

Army | 90A | O-4 | Fort Carson, CO, USA

  • Executed a full range of multi-functional logistics operations, which included transportation planning, warehouse management and maintenance activities for a ## employee business division. .
  • Served as purchasing liaison and negotiated with suppliers, manufacturers, retailers and consumers.
  • Directed, optimized and coordinated full order cycle.

Production/Quality Assurance Test Supervisor February 2007 - December 2007

Army | 922A | W-1 | Fort Carson, CO, USA

  • Analyzed the information environment to discern impacts business unit operations and to analyze opportunities to gain a competitive advantage.
  • Identified opportunities to employ information-related capabilities to enable achieving ROI.
  • Performed various inspection methods, techniques and equipment in the inspection of the aircraft components undergoing overhaul or repair.

Department Manager January 2006 - June 2006

Army | 92G | E-7 | Fort Carson, CO, USA

  • Led and influenced subordinate operations managers and team leaders to accomplish critical tasks and achieve department objectives.
  • Demonstrated sound critical reasoning skills when assessing business situations, reaching conclusions, and making decisions.
  • Displayed a sound understanding of the effect of external market influences on the competitive advantage of the business.
  • Engaged in 'ethical reasoning', when determining the right thing to do, even when no one was watching.

Assistant Manager Foodservice Operations January 2005 - December 2005

Army | 92G | E-7 | Camp Casey, South Korea

  • Assisted the manager in leading and directed a foodservice operation providing leadership and culinary management expertise to team leaders.
  • Led through a “hands-on” leadership approach and spent 75% of work time driving operational improvement.
  • Mentored and coached foodservice team leaders in effective leadership, food safety, and time management.
  • Provided team leaders and staff with opportunities for culinary professional education and management development.

Equal Opportunity Specialist/Investigator January 2005 - December 2005

Army | 92G | E-7 | Camp Casey, South Korea

  • Managed or conducted all equal opportunity education and training programs within the organization, to include conducting ethnic observances.
  • Advised business unit leaders and staff on all equal opportunity matters, including sexual harassment, discrimination, and affirmative action.
  • Consulted with the servicing legal representative during all informal and formal investigations.
  • Maintained personnel files in compliance with applicable legal requirements

Contracting Specialist March 2003 - May 2004

Army | 92G | E-6 | Fort Hood, TX, USA

  • Planned acquisitions for standard or specialized services, commodities and/or construction contracts.
  • Developed solicitations, evaluates responses, and makes award recommendations.
  • Prepared and issued solicitation documents selecting appropriate clauses, ensuring clear, and complete specifications.
  • Provided advice and assistance to others relating to contracting work and prepares correspondence.

Team Leader Foodservice Operations January 2001 - February 2003

Army | 92G | E-6 | Fort Hood, TX, USA

  • Led and directed a foodservice operation's team, providing leadership and culinary management expertise to team members.
  • Led through a “hands-on” leadership approach and spent 75% of work time driving team operational improvement.
  • Cultivated a truly dynamic culinary culture that engaged all team members, front and back, to constantly develop and improve the food experience
  • Continually taught and offered analysis of team P&Ls to achieve a thorough understanding of financials by all team members in the respective team operating areas.

Team Leader of Business Unit Operations October 1998 - October 2000

Army | 92G | E-6 | Fort Hood, TX, USA

  • Assisted in overseeing the team's operational functions and was responsible for training, staff development, and planning for the team and department.
  • Ensured that all team operations were planned, prepared, and executed in a cost-effective manner and delivered on time in accordance to customer specifications and quality requirements.
  • Analyzed, recommended and implemented measures to improve operation methods, equipment performance, and quality of product.
  • Supervised and managed ## personnel, to include performance management, mentoring, and counseling.

Top Skills

Skills Verified by Purepost

AWARDS

Legion of Merit

March 2018

Meritorious Service Medal

April 2015

Bronze Star Medal

November 2009

EDUCATION

Masters of Business Administration, Human Resource Management

Colorado Technical University, Colorado Springs, CO, USA

June 2007 - December 2009 , GPA: 4.0

Bachelor of Science, Business Management

University of Maryland, College Park, MD, USA

May 2004 - June 2006 , GPA: 3.5