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Christina H.

Air Force 3S071 E-5, Active Duty

San Antonio, TX

Years of Service: 12 years, September 1996 - March 2008


Experience

Consultant, L.I.V.E. with Courage,
March 2018 - Present

Community Programs & Peer Support Coordinator, Quarterline Consulting,
September 2015 - January 2019

Resilience Program Administrator, B3H,
October 2014 - September 2015

Education

Performance Psychology, Grand Canyon University,
October 2018 - December 2021

Work Experience

Consultant March 2018 - Present

L.I.V.E. with Courage San Antonio, TX, USA

  • Career Transition Coach-reviewed resumes, provided resources, evaluated goals, collaborated development a path to success, and offered empowerment through the journey to over 40 service members, veterans, and spouses
  • Evaluated and developed marketing strategy for local entity; aiding as photographer and videographer to enhance social media presence through engaging content and relationship building opportunities
  • Facilitated resilience training to over 40 Border Patrol Agents, ensuring their chaplains and peer supporters have additional tools to empower their fellow team members and provide a solid foundation for perseverance
  • Provided engaging training to six classes; service members and spouses finished the course with an understanding of how to navigate job-seeking, created a resume and LinkedIn profile, and practiced interviewing and networking

Community Programs & Peer Support Coordinator September 2015 - January 2019

Quarterline Consulting Hurlburt Field, FL, USA

  • Provided community resources, coordinated resilience programs, and provided data to leadership
  • Established a peer counseling network by recruiting, vetting, training, & supervising 30+ volunteers
  • Responsible for coordination, development, and evaluation of programs and services that contribute directly and positively to the preservation of assigned personnel and their families
  • Collaborated with newly hired data analyst; interpreted/compiled resilience/prevention data into meaningful reports and diagrams for local use by all levels of leadership
  • Oversaw/administered centralized training program for peer support; course objectives met, and effectuality tracked; program projected for enterprise wide distribution
  • Led working group; created curriculum for peer support program; trained four personnel in ISD principles; gaps identified, clear objectives set, effective teaching concepts applied

Resilience Program Administrator October 2014 - September 2015

B3H Hurlburt Field, FL, USA

  • Provided monthly data to the organization's leadership
  • Creator and administrator for two SharePoint sites
  • Responsible for managing resilience and suicide prevention programs for over 5000 base personnel and their families: Commando Ready, Master Resilience Training (MRT), safeTALK, and Applied Suicide Intervention Skills Training (ASIST)
  • Analyzed resource requirements and options for program funding; maximized the use of funds available to support new office space programs
  • Certified safeTALK and resilience instructor; provided training to 400+ students
  • Identified gaps, submitted propositions, and made enhancements to in-processing program; more efficient on-boarding and improved resilience of newcomers
  • Instrumental in establishing the Air Force's first Resilience Center; increased resiliency and suicide prevention and awareness; suicides at a five year low

Family Support Coordinator January 2014 - September 2014

Booz Allen Hamilton Hurlburt Field, FL, USA

  • Served as a technical adviser to leadership on new resilience and family program initiatives; offered meaningful recommendations; set the standard for wing
  • Created Access database for tracking information, outreach, community programs, and referral data; provided accurate metrics to higher headquarters
  • Established and led program team, identified/resolved constraints; coordinated projects; consolidated resources and shared ideas; rapid progression of newly launched program
  • Coordinated assistance with unit leadership and spouse groups during deployments, exercises, and emergencies
  • Responsible for reaching out to assigned unit personnel and their families to assess needs and coordinate referrals with helping agencies

Team Leader Human Resources Department July 2007 - March 2008

Air Force | 3S071 | E-5 | Hurlburt Field, FL, USA

  • Led and developed a team of human resources functional team members and specialists who delivered a comprehensive approach to the management of people for the organization.
  • Maintained the organization's staff by establishing a recruiting, testing, and interviewing program.
  • Counseled managers on candidate selection, conducting and analyzing exit interviews, and recommending changes.

Team Leader Human Resources Department February 2003 - June 2007

Air Force | 3S071 | E-5 | Misawa AB, Japan

  • Maintained the organization's staff by establishing a recruiting, testing, and interviewing program.
  • Processed routine day-to-day tasks such as preparing personnel status and strength reports, preparing personnel awards, and other administrative support as required.
  • Effectively used strong communication and group problem-solving skills to remove obstacles and achieve team results.

Team Leader Human Resources Department December 2001 - January 2003

Air Force | 3S071 | E-5 | Kirtland Air Force Base, Albuquerque, NM, USA

  • Developed staffing strategies and implemented plans and programs to identify talent within and outside the organization for position of responsibility.
  • Counseled managers on candidate selection, conducting and analyzing exit interviews, and recommending changes.
  • Effectively used strong communication and group problem-solving skills to remove obstacles and achieve team results.

Human Resource Specialist October 1999 - November 2001

Air Force | 3S051 | E-4 | Kirtland Air Force Base, Albuquerque, NM, USA

  • Advised and assisted managers on candidate selection, conducting and analyzing exit interviews, and recommending changes.
  • Developed appropriate policies and programs for effective management of the people resources of the organization.
  • Processed routine day-to-day tasks such as preparing personnel status and strength reports, preparing personnel awards, and other administrative support as required.

Human Resource Specialist February 1998 - September 1999

Air Force | 3S031 | E-4 | Offutt Air Force Base, NE, USA

  • Assisted in maintaining the organization's staff by establishing a recruiting, testing, and interviewing program.
  • Advised and assisted managers on candidate selection, conducting and analyzing exit interviews, and recommending changes.
  • Worked side-by-side with HR team members monitor and improve employee safety, welfare, wellness, and health.

Administration Specialist January 1997 - February 1998

Air Force | 4A011 | E-3 | Offutt Air Force Base, NE, USA

  • Developed trends and projections for the organization’s finances.
  • Advised and assisted managers on candidate selection, conducting and analyzing exit interviews, and recommending staff changes.
  • Coordinated auditors to ensure appropriate monitoring of business unit finances throughout the organization.

Top Skills

Skills Verified by Purepost Info

AWARDS

Training and Certifications

Veteran Culture Competence Training

December 2019

Counseling on Access to Lethal Means (CALM) Trainer

November 2019

Salesforce Administrator

October 2019

Master Resilience Trainer

May 2018

Human Performance Technology Certificate

August 2017

safeTALK Trainer

February 2015

EDUCATION

Performance Psychology, Performance Psychology

Grand Canyon University, Phoenix, AZ, USA

October 2018 - December 2021 , GPA: 3.92

Masters of Science in Administration, Human Performance Technology, Training and Development

University of West Florida, Pensacola, FL, USA

August 2015 - July 2018

Bachelor's of Applied Science , Project Management, Human Resources and Training

Northwest Florida State College, Niceville, FL, USA

August 2011 - May 2013