Cleveland B.

Army 13Z E-7, Active Duty

2504 Vernice Drive, Copperas Cove, TX

Years of Service: 23 years, June 1997 - Present

ETS July 2020


Experience

Assistant Manager Business Operations Department, U. S. Army,
February 2018 - Present

Department Manager, U. S. Army,
February 2017 - June 2018

Assistant Manager Business Operations Department, U. S. Army,
August 2016 - February 2018

Education

Associate of Applied Science, Central Texas College,
April 2015 - May 2016

Work Experience

Assistant Manager Business Operations Department February 2018 - Present

Army | 13Z | E-7 | Fort Hood, TX, USA

  • Anticipated potential action scenarios and adapted appropriately to competing demands and the teams shifting priorities.
  • Led from the front by remaining visible, involved, and fully engaged as the team executes the mission.
  • Ensured that all business operations were planned, prepared, and executed in a cost-effective manner and delivered on time in accordance to customer specifications and quality requirements.
  • Assisted the manager in leading 45 team members to accomplish critical tasks and achieve team and organization objectives.

Department Manager February 2017 - June 2018

Army | 13D | E-7 | Fort Hood, TX, USA

  • Demonstrated sound critical reasoning skills when assessing business situations, reaching conclusions, and making decisions.
  • Positioned the organization to achieve the vision and mission of the organization's higher headquarters.
  • Collaborated to keep higher and lower headquarters, superiors, and subordinates informed of the key issues facing the organization.

Assistant Manager Business Operations Department August 2016 - February 2018

Army | 13Z | E-7 | Fort Hood, TX, USA

  • Provided 'purpose' behind all decisions and a stable point of reference from which to set outcomes, make plans, and issues tasks.
  • Effectively used strong communication and group problem- solving skills to remove obstacles and achieve team results.
  • Understands the big picture and was always able to translate the mission intent of senior leaders.
  • Provided technical guidance and training to team members to establish procedures and inventory control.

Assistant Learning and Development Manager June 2013 - August 2016

Army | 13D | E-7 | Fort Sill, OK, USA

  • Validated the final development of all instructional material and products.
  • Assessed the results of all aspects of training, which included Instructor/Facilitator competence/delivery, course material effectiveness, training environment, and participant impact.
  • Reviewed all learning material/product deliverables for adherence to instructional design principles and established templates and standards.
  • Ensured that all organization instructors were fully trained, evaluated under real program conditions, and formally certified.
  • Tested and validated new learning products as part of the preparation process to deliver learning programs.

Assistant Business Operations Team Leader July 2010 - June 2013

Army | 13D | E-6 | Schofield Barracks, HI, USA

  • Employed a leadership operations process to visualize, describe, direct, and assess the work while achieving the end result.
  • Provided the necessary tools, information, and resources for the team to get the job done.
  • Effectively used strong communication and group problem- solving skills to remove obstacles and achieve team results.
  • A leader role model who exhibited high standards, discipline and provided effective examples through personal actions.

Leadership Training and Development Instructor June 2008 - July 2010

Army | 13D | E-6 | Fort Sill, OK, USA

  • Facilitated employee training in specific industry technically related topics.
  • Applied a thorough working knowledge of all phases of the Analysis, Design, Development, Implementation, and Evaluation (ADDIE) phases.
  • Taught courses in performance analysis, cause analysis, complex problem-solving, decision-making, and effective communication.
  • Provided employee leadership training in the areas of professional presence: 1) professional bearing, 2) fitness, 3) confidence, and 4) resilience.

Top Skills

Skills Verified by Purepost

AWARDS

Army Good Conduct Medal

June 2018

Army Overseas Service Ribbon

July 2013

Combat Action Medal

December 2005

Humanitarian Service Medal

July 2005

Global War on Terrorism Expeditionary Medal

July 2004

Iraq Campaign Medal

July 2004

Army Meritorious Unit Commendation

July 2004

National Defense Service Medal

July 2004

Global War on Terrorism Service Medal

July 2004

Army Commendation Medal

July 2003

Army Achievement Medal

May 2000

Army Service Ribbon

June 1997

Training and Certifications

Mission Command Digital Master Gunner Course

May 2017

Sexual Harrassment/Assault Response and Prevention Course

May 2015

Basic Instructor Course

August 2013

AFATDS Operators Course

December 2011

Senior Leaders Course

February 2009

Equal Opportunity Leaders Course

January 2007

Advanced Leaders Course

October 2005

Electronic Technology Course

August 2004

EDUCATION

Associate of Applied Science, Applied Techonolgy

Central Texas College, Killeen, TX, USA

April 2015 - May 2016 , GPA: 3.6