Courtney Heard

Navy 1810 E-5, Active Duty

Atlanta, GA

Years of Service: 11 years, August 2009 - March 2020


Experience

Department Manager, U. S. Navy,
August 2009 - March 2020

Shift Leader, U. S. Navy,
August 2009 - March 2020

Team Leader Human Resources Department, U. S. Navy,
August 2009 - March 2020

Education

Work Experience

Department Manager August 2009 - March 2020

Navy | 1810 | E-6 | San Diego, CA, USA

  • Demonstrated a unique capacity to assess situations effectively and draw sound conclusions.
  • Positioned the organization to achieve the vision and mission of the organization's higher headquarters.
  • Engaged in 'ethical reasoning', when determining the right thing to do, even when no one was watching.

Shift Leader August 2009 - March 2020

Navy | 1810 | E-6 | San Diego, CA, USA

  • Led from the front by remaining visible, involved, and fully engaged as the team executes the mission.
  • Led the team by influencing subordinate supervisors and team members to accomplish critical tasks and achieved team and organization objectives.
  • Monitored the necessary tools, information, and resources for the team to get the job done.

Team Leader Human Resources Department August 2009 - March 2020

Navy | 1810 | E-5 | Marietta, GA, USA

  • Developed staffing strategies and implemented plans and programs to identify talent within and outside the organization for position of responsibility.
  • Developed appropriate policies and programs for effective management of the people resources of the organization.
  • Monitored employees' short-term and long-term medical leaves and ensured the organization's compliance with FMLA and HIPAA regulations.
  • Conducted periodic pay surveys, scheduled and conducted job evaluations, preparing pay budgets, and monitored and scheduled individual pay actions.
  • Processed routine day-to-day tasks such as preparing personnel status and strength reports, preparing personnel awards, and other administrative support as required.
  • Employed a leadership operations process to visualize, describe, direct, and assess the HR work process while achieving the end result.

Business Unit Training Coordinator August 2009 - March 2020

Navy | 1810 | E-6 | San Diego, CA, USA

  • Monitored compliance to all training standards as a training leader and took appropriate corrective action or reported problems/issues to management.
  • Assisted with annual competency training material, administered proficiency scores, and assessed competency for all functional areas.

Team Leader Environmental Health and Safety Department January 2016 - March 2020

Navy | 1810 | E-5 | San Diego, CA, USA

  • Served as liaison with applicable external regulatory agencies and coordinated and follow-up on EHS audits to ensure satisfactory compliance.
  • Led and influenced EHS staff and team members to accomplish critical tasks and achieve organization objectives.
  • Ensured that the organization was always able to fully execute its mission by evaluating strengths and limitations and directing actions to improve the situation.

Team Leader Engineering Department January 2016 - March 2020

Navy | 1810 | E-5 | San Diego, CA, USA

  • Operated as interdepartmental liaison between the engineering team and all the engineering department and facility managers
  • Engaged in 'sound ethical reasoning', when determining the right thing to do, even when no one was watching.
  • Collaborated to keep higher and lower headquarters, superiors, and subordinates informed of the key issues facing the organization.

Team Leader Logistics Department August 2009 - March 2020

Navy | 1810 | E-6 | Norfolk, VA, USA

  • Arranged warehouse, cataloged goods, planned routes, processed shipments and resolved problems or complaints.
  • Employed a leadership operations process to visualize, describe, direct, and assess the work while achieving the end result.
  • Effectively used strong communication and group problem-solving skills to remove obstacles and achieve team results.

Assistant Business Operations Team Leader May 2012 - January 2016

Navy | 1810 | E-5 | Norfolk, VA, USA

  • Led a team of ## team members to accomplish critical tasks and achieve team and organization objectives.
  • Employed a leadership operations process to visualize, describe, direct, and assess the work while achieving the end result.
  • Provided the necessary tools, information, and resources for the team to get the job done.

Top Skills

Skills Verified by Purepost

AWARDS

Training and Certifications

EDUCATION