Darnell L Thomas

Army 38B E-8, Reserve

San Antonio, TX

Years of Service: 24 years, July 1995 - January 2019


Defense Travel System Coordinator, Idea Entity,
July 2019 - Present

Manager Business Operations Department, U. S. Army,
August 2015 - January 2019

Manager Business Operations Department, U. S. Army,
August 2012 - August 2015


Bachelor's of Science, Oklahoma Wesleyan University,
August 1995 - June 2002

Work Experience

Defense Travel System Coordinator July 2019 - Present

Idea Entity San Antonio, TX, USA

  • Performed meticulous knowledge management of digital and manual records
  • Provided system support for users of official travel system
  • Conducted financial audit compliance of 600+ customer accounts

Manager Business Operations Department August 2015 - January 2019

Army | 38B | E-8 | Reserve Mountain View, CA, USA

  • Led and influenced subordinate business operations team leaders to accomplish critical tasks and achieve business operations objectives.
  • Identified, contended for, allocated and managed resources to ensure mission accomplishment.
  • Effectively used strong communication and group problem-solving skills to remove obstacles and achieve business results.

Manager Business Operations Department August 2012 - August 2015

Army | 38B | E-8 | Reserve San Antonio, TX, USA

  • Always took initiative to accomplish the mission in the absence of direction and guidance from higher headquarters.
  • Ensured that the organization was always able to fully execute its mission by evaluating strengths and limitations and directing actions to improve the situation.
  • Selected the best location to position organization assets to facilitate ease of the business operation.

Business Unit Operations Planner April 2007 - August 2012

Army | 38B | E-8 | Reserve Honolulu, HI, USA

  • Planned, scheduled, reviewed, and approved the workload to ensure production output, quality, and on time delivery goals were achieved in a cost-effective manner.
  • Assisted in overseeing the organization's operation functions and was responsible for staff development, operations and plans, and organizational development and modernization
  • Prepared all written information management tools/documents designed to simplify business plan execution.

Top Skills

Skills Verified by Purepost


Meritorious Service Medal

July 2015

Defense Meritorious Service Medal

August 2012

Training and Certifications

Diversity and Inclusion Leader

June 2016

Substance Abuse Program Leader

May 2015

Digital Training Management System

January 2012


Bachelor's of Science, Human Resource Management

Oklahoma Wesleyan University, Bartlesville, OK, USA

August 1995 - June 2002 , GPA: 3.4