Eric C Lum

Marines 0550 O-4, Active Duty

San Antonio, TX

Years of Service: 19 years, June 2001 - Present

ETS July 2021


Experience

Company Development and Integration Senior Vice President (SVP), U. S. Marines,
December 2017 - Present

Operations Research/Systems Analyst, U. S. Marines,
December 2017 - Present

Multi-Division Associate Vice President (AVP), U. S. Marines,
April 2016 - December 2017

Education

Master of Business Administration, San Diego State University,
September 2008 - June 2010

Work Experience

Company Development and Integration Senior Vice President (SVP) December 2017 - Present

Marines | 0550 | O-4 | San Antonio, TX, USA

  • Managed a talented team of learning and instructional design professionals; oversaw the L&D budget; directed training activities and deliverables; and managed external vendors.
  • Counseled leadership on strategies for leading and managing change and developed implementation strategies for communication, resistance management, coaching, training, accountability and rewards to reinforce adoption of changes.
  • Led research projects, analyzed, prepared and presented a variety of reports and articles appropriate to the work

Operations Research/Systems Analyst December 2017 - Present

Marines | 0550 | O-4 | San Antonio, TX, USA

  • Reviewed and evaluated system and software specifications to report back required data to leadership.
  • Accurately compiled data from a variety of sources and performed essential data quality control functions, such as source verification, organizing, cleaning and validation.
  • Collaborated with functional leads and IT to ensure that proposed processes and related system changes are properly implemented, taking into account possible impacts in various areas.

Multi-Division Associate Vice President (AVP) April 2016 - December 2017

Marines | 0307 | O-4 | Okinawa, Japan

  • Provided assistance in conducting critical assessments and reports of projects for continued improvement and safety.
  • Served as the right-hand person to the General Manager and developed policies and strategies to ensure the completion of division goals.
  • Planned and supervised to ensure that the organization's long-term sustainment operations were in order and managed effectively.

Division Project Officer February 2016 - February 2017

Marines | 7502 | O-4 | Okinawa, Japan

  • Consulted leaders on the capabilities and statuses of all special projects.
  • Provided recommendations on the selection of key projects and which organization members should staff the project teams.
  • Controlled and maintained all intelligence collection equipment to include communications and digital assets.

Manager Environmental Health and Safety Department February 2016 - February 2017

Marines | 0307 | O-3 | Okinawa, Japan

  • Assisted with investigations, provided recommendations for corrective or preventive measures, and ensured that environmental and injury/illness records were maintained.
  • Led and influenced EHS staff and team leaders to accomplish critical tasks and achieve organization objectives.
  • Ensured that the organization was always able to fully execute its mission by evaluating strengths and limitations and directing actions to improve the situation.

Company Development and Integration Senior Vice President (SVP) March 2015 - April 2016

Marines | 8012 | O-4 | Okinawa, Japan

  • Supported the organization's Development and Capabilities Enhancement Program through effective coordination with leaders and other capability managers.
  • Managed a talented team of learning and instructional design professionals; oversaw the L&D budget; directed training activities and deliverables; and managed external vendors.
  • Led research projects, analyzed, prepared and presented a variety of reports and articles appropriate to the work

Director of Training Course Operations March 2015 - April 2016

Marines | 0307 | O-4 | Okinawa, Japan

  • Provided direct oversight of all training operation functions and developed training for agile and adaptive organizational leaders at various technical and leadership levels.
  • Adapted institutional training to enhance learning effectiveness and the educational needs of ## participants.
  • Led and organized train-the-trainer sessions and assisted in identifying subject matter experts for specific programs.

Helicopter Pilot July 2013 - March 2015

Marines | 7513 | O-4 | Oceanside, CA, USA

  • Ensured that all aviation operations were planned, prepared, and executed for ## team members and $$ in aircraft equipment.
  • Identified, contended for, allocated and managed resources to ensure mission accomplishment.
  • Collaborated to keep higher and lower headquarters, superiors, and subordinates informed of the key issues facing the organization.

Director of Division Operations July 2013 - March 2015

Marines | 7563 | O-4 | Oceanside, CA, USA

  • Planned, scheduled, reviewed, and approved the workload of ## team members to ensure production output, quality, and on time delivery goals were achieved in a cost-effective manner.
  • Directed and monitored special projects and analytical responses to contingencies and special actions.
  • Conducted performance analysis and cause analysis in order to identify human performance gaps or identify areas in which human performance could be improved.

Learning and Development Manager June 2013 - March 2015

Marines | 7513 | O-4 | Oceanside, CA, USA

  • Validated the final development of all instructional material and products.
  • Ensured that all organization instructors were fully trained, evaluated under real program conditions, and formally certified.
  • Provided user feedback towards company technology projects and third party purchases.

Director Business Operations Division March 2012 - June 2013

Marines | 7502 | O-4 | Jacksonville, NC, USA

  • Provided staff management and support to the organization's leader development and education programs.
  • Streamlined staff procedures and processes to plan and coordinate annual readiness plans for leaders to develop strategic decisions and project budgets.
  • Synchronized business operations by effectively communicating with all the relevant people, business units, and coordinating all relevant inputs to ensure production output and on time delivery goals were achieved.

Leadership Learning and Development Instructor January 2008 - March 2012

Marines | 7563 | O-4 | Oceanside, CA, USA

  • Facilitated employee training in specific industry technically related topics. [UPDATE WITH SPECIFIC TRAINING FOCUS AREAS]
  • Delivered employee leadership training to enable leaders to build cohesive, disciplined teams and lead effectively in any organizational setting.
  • Taught courses in performance analysis, cause analysis, complex problem-solving, decision-making, and effective communication.

Director Aviation Maintenance Division November 2010 - March 2012

Marines | 7513 | O-4 | Oceanside, CA, USA

  • Planned and controlled all company aircraft maintenance and is the liaison to approved maintenance organizations performing approved maintenance on aircraft.
  • Supervised maintenance team members to include interviewing and hiring, managing performance, conducting performance appraisals.
  • Led and directed an aviation maintenance department responsible for managing and directing activities of subordinate team leaders and team members.

Helicopter Pilot January 2008 - March 2012

Marines | 7563 | O-4 | Oceanside, CA, USA

  • Demonstrated a unique capacity to assess situations effectively and draw sound conclusions.
  • Identified, contended for, allocated and managed resources to ensure mission accomplishment.
  • Ensured that the organization was always able to fully execute its mission responsibilities by evaluating strengths and limitations and directing actions to improve the situation.

Assistant Operations Director January 2008 - November 2010

Marines | 7563 | O-3 | Oceanside, CA, USA

  • Ensured that all business operations were planned, prepared, and executed in a cost-effective manner and delivered on time in accordance with customer specifications and quality requirements.
  • Assisted in synchronizing business operations by effectively communicating with all the relevant people, business units, and coordinating all relevant inputs to ensure production output and on time delivery goals were achieved.
  • Prepared all written information management tools/documents designed to simplify business plan execution.

Assistant Training Operations Director January 2008 - November 2010

Marines | 7563 | O-3 | Oceanside, CA, USA

  • Assisted in overseeing the organization's operation functions and was responsible for staff development, operations and plans, and organizational development and modernization.
  • Assisted in synchronizing business operations by effectively communicating with all the relevant people, business units, and coordinating all relevant inputs to ensure production output and on time delivery goals were achieved.
  • Assisted in managing the organization's 'Decision and Execution Cycle', which was the crucial management process designed to synchronize the organization's current and future operations.

Top Skills

Skills Verified by Purepost

AWARDS

Navy & Marine Corps Commendation Medal

December 2017

Navy & Marine Corps Commendation Medal

May 2013

Afghanistan Campaign Medal

May 2013

Navy & Marine Corps Achievement Medal

February 2012

Iraq Campaign Medal

October 2007

Air Medal

September 2007

EDUCATION

Master of Business Administration, General

San Diego State University, San Diego, CA, USA

September 2008 - June 2010 , GPA: 3.8

Bachelor of Science in Electrical Engineering, Communications

University of Washington, Seattle, WA, USA

September 1997 - June 2001 , GPA: 3.0