Eric Norvell

Army 35D O-3, Active Duty

Colorado Springs, CO

Years of Service: 6 years, January 2014 - Present

ETS'd February 2020


Fellow, Travelers,
August 2019 - Present

Assistant Department Manager, U. S. Army,
April 2018 - Present

Assistant Operations Director, U. S. Army,
November 2016 - April 2018


Bachelors of Science, Appalachian State University,
August 2008 - May 2013

Work Experience

Fellow August 2019 - Present

Travelers Centennial, CO, USA

  • Assigned to the operations department, was exposed to a wide breadth of business units in the middle-market, and small commercial. Participated and observed business insurance in the filed, business center, claims, operations, underwriting, investigations, and risk control to better understand the company as a whole.

Assistant Department Manager April 2018 - Present

Army | 35D | O-3 | Peterson Air Force Base, Colorado Springs, CO, USA

  • Effectively used strong communication and group problem-solving skills to remove obstacles and achieve team business results.
  • Displayed a sound understanding of the effect of external market influences on the competitive advantage of the business .
  • Employed a leadership operations process to visualize, describe, direct, and assess the work of 3 department direct reports.

Assistant Operations Director November 2016 - April 2018

Army | 11A | O-2 | Fort Carson, CO, USA

  • Ensured that all business operations were planned, prepared, and executed in a cost-effective manner and delivered on time in accordance with customer specifications and quality requirements.
  • Assisted in synchronizing business operations by effectively communicating with all the relevant people, business units, and coordinating all relevant inputs to ensure production output and on time delivery goals were achieved.
  • Planned, scheduled, reviewed, and approved the workload to ensure production output, quality, and on time delivery goals were achieved in a cost-effective manner.

Assistant Department Manager October 2015 - November 2016

Army | 11A | O-2 | Fort Carson, CO, USA

  • Ensured that the department was always able to fully execute its mission by evaluating strengths and limitations and directing actions to improve the situation.
  • Positioned the department to achieve the vision and mission of the organization's higher headquarters through leadership and assistance of the department manager.
  • Identified, contended for, allocated and managed resources to ensure department goals and planning processes were completed.

Assistant Department Manager January 2014 - October 2015

Army | 11A | O-1 | Fort Carson, CO, USA

  • Always took initiative to accomplish the mission in the absence of direction and responsible for equipment and inventory equaling $$.
  • Led and influenced 5 subordinate team leaders to accomplish critical business tasks and achieve organization objectives.
  • Employed a leadership operations process to visualize, describe, direct, and assess the work of 13 department team members.

Top Skills

Skills Verified by Purepost


Bronze Star Medal

November 2016

Afghanistan Campaign Medal

November 2016

Training and Certifications

Infantry Basic Officer Lealership Course

May 2014


Bachelors of Science, Criminal Justice

Appalachian State University, Boone, NC, USA

August 2008 - May 2013 , GPA: 3.1