Errol C Thomas

Marines 6694 E-6, Active Duty

Weatherford, TX

Years of Service: 20 years, October 1999 - November 2019


Experience

Store Associate/ Stock Clerk, Big Lots,
March 2020 - Present

Postal Support Employee, United States Postal Service,
May 2020 - Present

Veteran Enrollment Recruiter, Perfect Technician Academy,
December 2019 - March 2020

Education

Bachelor of Arts , Ashford University ,
September 2010 - May 2014

Work Experience

Store Associate/ Stock Clerk March 2020 - Present

Big Lots Weatherford, TX, USA

  • Performs other tasks as assigned by Store Leadership, such as cart retrieval, shrink control and safety-related tasks.
  • Performs daily front-end maintenance including check stand cleanliness, replenishment of merchandise and supplies and floor safety.
  • Maintains appearance of the store's interior and exterior to company standards including light maintenance duties and cleaning.
  • Participates in furniture department operations including carry-outs and display assembly as needed.
  • Participates in the freight flow process including truck unloading, stocking, merchandise presentation, and recovery.
  • Drives customer loyalty program participation, including sign-ups and rewards processing at check-out.
  • Maintains and operates point-of-sale systems efficiently and accurately.
  • Assists customers as needed in order to maintain the highest level of customer service.

Postal Support Employee May 2020 - Present

United States Postal Service Fort Worth, TX, USA

  • - Run machine reports, clears jams, and contact maintenance for assistance when required.
  • - Perform all of the following duties: loads mail onto automated equipment, culling out non-processable items; enters sort plan and starts equipment; monitors flow of mail to ensure continuous feed; sweeps separated mail from bins/stackers, and stops equipment when distribution run or operation is completed.
  • Delegate one or more sorting of outgoing and/or incoming mail using the appropriate sort program or manual distribution scheme.

Veteran Enrollment Recruiter December 2019 - March 2020

Perfect Technician Academy Weatherford, TX, USA

  • Reviewing over 150 applications for admission.
  • Coordinated interviews and job placement to potential employment agencies for post-graduate students.
  • Recruited 5 student prospects by generating leads through building corporate relationships resulting in $77,000 of revenue to the school.
  • Directly responsible for meeting established enrollment goals through the implementation of strategic written, electronic, and telephone personalized and customized communication.

Assistant Department Manager August 2016 - November 2019

Marines | 6694 | E-6 | Eglin Air Force Base, FL, USA

  • Created, updated, and monitored system compliance 235 users accounts with policies governing communication security, internet, and email usage.
  • Supervised the completion of 2,002 trouble calls for a total of 40 man-hours.
  • Increased the effectiveness of the creation and modification of the 520-squadron user account, reducing the 40% backlog of trouble calls.
  • Conducted a 150-man-hour inventory which accounted for 1,028 assets, resulting in 100% accountability.
  • Performed 45.5 man-hours troubleshooting and upgrading 40 portable maintenance assets (PMA) that are immediate support, repair, and maintenance of the F-35C air vehicle.

Assistant Department Manager August 2013 - August 2016

Marines | 6694 | E-6 | Fort Worth, TX, USA

  • Planned and coordinated replacement of 350 obsolete computers with upgraded systems increasing the squadron’s technical efficiency.
  • Processed 750 end-user trouble-ticket requests maintaining a 99% completion and satisfaction rate.
  • Coordinated auditing inspections resulting in 100% accountability of 156 IT assets.
  • Managed accountability of 410 computer systems and 12 aviation maintenance printers and maintained a 99% availability of the aviation maintenance and supply server systems during normal and unscheduled maintenance for 12 months.

Team Leader Data and Telecommunications Department December 2009 - August 2013

Marines | 6694 | E-5 | San Diego, CA, USA

  • Initiated, managed, tracked and performed trend analysis on 910 maintenance trouble call actions.
  • Coordinated and assisted in the creation, modification of 790 user accounts
  • Purchased $100,000 of information technology components.
  • Managed accountability of 410 computer systems and 12 aviation maintenance printers and maintained a 99% availability of the aviation maintenance and supply server systems during normal and unscheduled maintenance for 12 months.

Team Leader Data and Telecommunications Department October 1999 - December 2009

Marines | 6694 | E-5 | Beaufort, SC, USA

  • Effectively used strong communication and group problem-solving skills to remove obstacles and achieve team results.
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
  • Answered user inquiries regarding computer software or hardware operation to resolve problems.
  • Installed and performed minor repairs to hardware, software, peripheral equipment, following design or installation specifications, and installed and repaired network cables, including fiber optic cables.

Top Skills

Skills Verified by Purepost

AWARDS

Outstanding Volunteer Service Medal

June 2019

Navy & Marine Corps Achievement Medal

June 2019

Navy & Marine Corps Achievement Medal

May 2019

Commandant's Letter of Commendation

September 2016

Training and Certifications

Information Systems Security Manager 2015

August 2015

Sharepoint Basic Site Manager

June 2013

Security +

January 2010

EDUCATION

Bachelor of Arts , Organization Management

Ashford University , San Diego, CA, USA

September 2010 - May 2014