Esperanza R.

Army 92A O-4, Active Duty

Fort Hood, TX

Years of Service: 16 years, October 2003 - Present

ETS'd November 2019


Experience

Department Manager, U. S. Army,
July 2018 - Present

Department Liaison Specialist, U. S. Army,
June 2017 - July 2018

Assessment Center Manager, U. S. Army,
June 2016 - June 2017

Education

Work Experience

Department Manager July 2018 - Present

Army | 92A | O-4 | Fort Hood, TX, USA

  • Led and influenced subordinate operations managers and team leaders to accomplish critical tasks and achieve department objectives.
  • Effectively used strong communication and group problem-solving skills to remove obstacles and achieve business results.
  • A leader role model who exhibited high standards, discipline and provided effective examples through personal actions.

Department Liaison Specialist June 2017 - July 2018

Army | 92A | O-4 | Killeen, TX, USA

  • Lead and facilitated various agencies to work together towards a single goal.
  • Coordinated operational and logistical information and data throughout various business units.
  • Synchronized competitive analysis data and observed channels of business communication to provide clear understanding for leadership.

Assessment Center Manager June 2016 - June 2017

Army | 92A | O-4 | Leavenworth, KS, USA

  • Managed a team of trained assessors responsible for observing business unit participants (assessees) engaged in a variety of assessment center leadership and team exercises.
  • Ensured the assessment center used a validated model that measures knowledge, skills, and abilities (KSAs) derived from a job analysis.
  • Compiled the pooled evaluation data on each participant and prepared and delivered feedback reports to each participant.

Assistant Training Operations Director January 2012 - April 2015

Army | 92A | O-3 | Fort Eustis, Newport News, VA, USA

  • Assisted in overseeing the organization's operation functions and was responsible for staff development, operations and plans, and organizational development and modernization.
  • Prepared all written information management tools/documents designed to simplify business plan execution.
  • Assisted in managing the organization's 'Decision and Execution Cycle', which was the crucial management process designed to synchronize the organization's current and future operations.

Department Manager July 2010 - February 2012

Army | 92A | O-3 | Fort Hood, TX, USA

  • Demonstrated sound critical reasoning skills when assessing business situations, reaching conclusions, and making decisions.
  • Displayed a sound understanding of the effect of external market influences on the competitive advantage of the business.
  • Demonstrated a unique capacity to assess situations effectively and draw sound conclusions.

Assistant Director of Division Operations August 2008 - February 2010

Army | 92A | O-3 | Fort Hood, TX, USA

  • Prepared all written information management tools/documents designed to simplify organization goal execution.
  • Developed human resource planning models to identify competency, knowledge, and talent gaps and developed specific programs for the filling of the gaps.
  • Directed and monitored special projects and analytical responses to contingencies and special actions.

Director of Division Operations April 2007 - July 2008

Army | 92A | O-3 | Ft Stewart, GA, USA

  • Provided direct oversight of all division operation functions and was responsible for staff development, operations and plans, and organizational development.
  • Coordinated and recommended priority actions to organizational leaders.
  • Developed the division logistic plan required to support and sustain the organization's functional business units and special projects.

Assistant Department Manager April 2006 - April 2007

Army | 92A | O-2 | Ft Stewart, GA, USA

  • Always took initiative to accomplish the mission in the absence of direction and responsible for equipment and inventory equaling $$.
  • A leader role model who exhibited high standards, discipline and provided effective examples through personal actions.
  • Engaged in 'ethical reasoning', when determining the right thing to do, even when no one was watching.

Team Leader Logistics Department July 2005 - April 2006

Army | 92A | O-2 | Ft Stewart, GA, USA

  • Arranged warehouse, cataloged goods, planned routes, processed shipments and resolved problems or complaints.
  • Collaborated to keep higher and lower headquarters, superiors, and subordinates informed of the key issues facing the organization.
  • Identified, contended for, allocated and managed resources to ensure mission accomplishment.

Assistant Training Operations Director February 2004 - June 2005

Army | 92A | O-1 | Ft Stewart, GA, USA

  • Assisted in overseeing the organization's operation functions and was responsible for staff development, operations and plans, and organizational development and modernization.
  • Assisted in synchronizing business operations by effectively communicating with all the relevant people, business units, and coordinating all relevant inputs to ensure production output and on time delivery goals were achieved.

Top Skills

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AWARDS

Training and Certifications

EDUCATION