Francesca Ross

Army 68W E-7, Active Duty

Schertz, TX

Years of Service: 21 years, August 1996 - August 2017


Experience

Department Manager, U. S. Army,
April 2016 - August 2017

Assistant Manager Business Operations Department, U. S. Army,
November 2013 - March 2016

Assistant Business Operations Team Leader, U. S. Army,
October 2012 - November 2013

Education

Applied Science, Wayland Baptist University,
January 2018 - June 2019

Work Experience

Department Manager April 2016 - August 2017

Army | 68W | E-7 | Fort Benning, GA, USA

  • Employed a leadership operations process to visualize, describe, direct, and assess the work while achieving business result.
  • Collaborated to keep higher and lower headquarters, superiors, and subordinates informed of the key issues facing the organization.
  • Engaged in 'ethical reasoning', when determining the right thing to do, even when no one was watching.

Assistant Manager Business Operations Department November 2013 - March 2016

Army | 68W | E-7 | Fort Benning, GA, USA

  • Assisted the manager in leading ## team members to accomplish critical tasks and achieve team and organization objectives.
  • Employed a leadership operations process to visualize, train, direct, and assess the work of the business unit and ## team members.
  • Assisted with supervising the maintenance staff in scheduling and organizing property repairs with outside contractors as needed.

Assistant Business Operations Team Leader October 2012 - November 2013

Army | 68T | E-7 | Seoul, Korea

  • Employed a leadership operations process to visualize, describe, direct, and assess the work while achieving the end result.
  • Managed daily operations to ensure that all operations are in full compliance with applicable guidelines, including safety and quality for a $$ operational budget.
  • Effectively used strong communication and group problem- solving skills to remove obstacles and achieve team results.

Department Manager April 2010 - August 2012

Army | 68W | E-7 | Fort Sam Houston, San Antonio, TX, USA

  • Always took initiative to accomplish the mission in the absence of direction and guidance from higher headquarters.
  • Demonstrated sound critical reasoning skills when assessing business situations, reaching conclusions, and making decisions.
  • Collaborated to keep higher and lower headquarters, superiors, and subordinates informed of the key issues facing the organization.

Top Skills

Skills Verified by Purepost

AWARDS

Training and Certifications

Sexual Harassment Assault Response Program

January 2016

Lean Six Sigma Green Belt

June 2015

Unit Prevention Leader

October 2013

First Sergeant and Commanders Course

August 2013

Master Resilience Trainer

August 2010

Equal Opportunity Leader

September 2007

EDUCATION

Applied Science, Justice Administration

Wayland Baptist University, San Antonio, TX, USA

January 2018 - June 2019 , GPA: 3.9

Applied Science , Military Technology

Thomas Edison State University, Trenton, NJ, USA

December 2014 - June 2016 , GPA: 2.9