Garfield A Dennie

Army 12B E-4, Reserve

Fort Lauderdale, FL

Years of Service: 8 years, May 2009 - March 2017


Experience

Information Technology Consultant, Castillo Insurance Consulting ,
April 2017 - January 2019

Information Technology Engineer, US Info Comm,
September 2016 - June 2017

Lead Engineering Technician, U. S. Army,
September 2013 - March 2017

Education

Informations Systems, ITT Technical ,
January 2014 - June 2016

Work Experience

Information Technology Consultant April 2017 - January 2019

Castillo Insurance Consulting Coral Springs, FL, USA

  • Data Recovery from damaged Flood/Fire Electronics
  • Updated and maintained virus protection software, performed system scans and removed any detected viruses, spyware and malware
  • Developed IT system specifications after evaluating customers nature of business and volume
  • Installed and updated Windows 10 8, 7, and Microsoft Office Suite software
  • Researched and purchased equipment for the IT department

Information Technology Engineer September 2016 - June 2017

US Info Comm Deerfield Beach, FL, USA

  • Computer hardware, including Workstations and Servers setup
  • Execution of quality assurance checklists
  • Network Configuration for Cisco and VM Ware Products.
  • Loading of software images

Lead Engineering Technician September 2013 - March 2017

Army | 12B | E-4 | Reserve Miami, FL, USA

  • Collaborated to keep the team leader and subordinates informed of the key issues facing the organization.
  • Positioned engineering team members to achieve its engineering goals, as well as the vision and mission of the larger organization.
  • Assisted the team leader in resolving problems in a timely manner using data-based solutions that involve best practices and the application of appropriate engineering technologies.

Field Service Engineer February 2015 - September 2016

Mastec Netwrok Solutions Fort Lauderdale, FL, USA

  • Inspecting sites and installing satellite systems in homes, offices, and condominiums. • Attending to customers requests and performing repair and maintenance • Detecting faults and replacing worn-out components • Providing right types of products and services as requested by customers • Maintaining details of installation, services, and repairs done at sites Checking, ordering, and maintaining adequate level of inventory

Field Service Engineer October 2013 - September 2014

All In One Technology,LLC Miami, FL, USA

  • Provided onsite PC Network Services for Commercial clients which included: • Break Fix, Router Swaps, POS Install and Setup, POS Refresh Projects • Pin pad Swaps, CAT 5, CAT 6 & Coaxial Cable install • Multi-Marketing Kiosk Installations • Video Conferencing with VOIP Setup and install • Telecom Diagnostics and Repair, Hydro Massage install and service.

Lead Business Operations Specialist May 2009 - September 2012

Army | 11B | E-4 | Fort Campbell, KY, USA

  • Served as a team lead for ## team members to accomplish critical tasks and achieve team and organization objectives.
  • Advised the team leader on potential action scenarios and helped team members adapt appropriately to the team's competing demands and shifting priorities.
  • Assisted the team leader in directing and assessing the work, while achieving the end result.
  • Ensured that team members operated in full compliance with applicable team guidelines, while achieving service, quality, cost, and time standards.
  • Provided the necessary tools, information, and resources for the team to get the job done.
  • Led by example by remaining visible, involved, and fully engaged as the team executes the mission.
  • Provided 'purpose' behind all decisions and a stable point of reference from which to set outcomes, make plans, and issues tasks.
  • Effectively used strong communication and group problem- solving skills to remove obstacles and achieve team results.
  • Consistently translated team strategy into effective tactics and operational success.
  • A junior leader role model who exhibited high standards, discipline and provided effective examples through personal actions.

Top Skills

Skills Verified by Purepost

AWARDS

Afghanistan Campaign Medal

January 2012

Combat Action Ribbon

January 2012

Global War on Terrorism Service Medal

December 2009

EDUCATION

Informations Systems, Cyber Security

ITT Technical , Fort Lauderdale, FL, USA

January 2014 - June 2016

information Technology, information systems

ATI Training Center, Fort Lauderdale, FL, USA

May 2007 - May 2009