Garrett D Kitterman

Navy 1082 E-7, Active Duty

San Antonio, TX

Years of Service: 21 years, May 1998 - June 2019


Experience

Assistant Manager Business Operations Department, U. S. Navy,
July 2016 - July 2019

Assistant Manager Data and Telecommunications Department, U. S. Navy,
May 2013 - July 2016

Assistant Manager Cyber Security Department, U. S. Navy,
December 2009 - May 2013

Education

Master of Arts, Northcentral University,
June 2013 - September 2015

Work Experience

Assistant Manager Business Operations Department July 2016 - July 2019

Navy | 1082 | E-7 | Honolulu, HI, USA

  • Led from the front by remaining visible, involved, and fully engaged with 56 analysts producing 1,487 intelligence products, 1,500 database queries, and 54 research products ahead of reporting schedule.
  • Provided technical guidance and instruction to training team members to establish change management procedures across three mission areas of operation, resulting in 100% accuracy across the training department.
  • Stepped up to fill an operation manning deficiency, hand-picking a team of personnel to operate for 159 days on a combat deployment producing 340 tactical reports and 1000 warning reports being a critical contributor to navigation operations.

Assistant Manager Data and Telecommunications Department May 2013 - July 2016

Navy | 1082 | E-7 | Honolulu, HI, USA

  • Managed, allocated, and provided communication support for personnel resources for 7 surface combatants while leading remote teams of 44 personnel, processing 281 million signals of interest, and 101 advisory reports.
  • Responsible for staff development, organizational development, guiding and mentoring of 102 personnel, contributing to the 2015 Retention Excellence award.
  • Developed and recommended housing priorities to senior leaders by formulating and directing a team to interview, analyze, and inspect junior personnel living quarters leading to increase in personnel morale.

Assistant Manager Cyber Security Department December 2009 - May 2013

Navy | 1077 | E-7 | Aurora, CO, USA

  • Led and directed 60 personnel conducting 24-hour operations across five mission functions, leading intelligence reporting on major counter-drug, counter-terrorism, and counter-weapons trafficking.
  • Served as mentor and technical resource for the Personnel Recovery team, providing guidance on 96 real-world exercises, and 23 real-world events leading to the safe extraction of 49 personnel from hostile territory.
  • Effectively used strong communication and group problem-solving skills to direct my Personnel Recovery team recognition as 2011 Team of the Year, outperforming other teams by over 75%.

Department Manager August 2006 - December 2009

Navy | 1077 | E-7 | Honolulu, HI, USA

  • Employed a leadership operations process to visualize, describe, direct, and assess the work while achieving 88.5% operational team efficiency as a result.
  • Took charge of 12 personnel, directing operations to flawless execution of 400 warning reports during high-stress working environments, without direction and guidance from leadership.
  • Ensured that the organization was always able to fully execute its mission by evaluating strengths and limitations of department personnel and directing actions during three 6-month combat deployments in the pacific.

Leadership Training and Development Instructor January 2003 - August 2006

Navy | 1077 | E-6 | San Diego, CA, USA

  • Applied a thorough working knowledge of all phases of curriculum design, creating new advanced level scenarios to be integrated with software development.
  • Facilitated employee training to 275 students in cryptologic operations industry related scenarios, keeping readiness levels at 99%.
  • Taught courses in performance analysis, cause analysis, complex problem-solving, decision-making, and effective communication, contributing to first ever multi-level exercises establishing new standards in operations.

Team Leader Business Analytics Department May 1998 - January 2003

Navy | 1077 | E-5 | Honolulu, HI, USA

  • Provided intelligence analysis products on high interest targets by formulating and analyzing 100,000 lines of bearing, reporting potential impact and capabilities
  • Integrated staff input to maintenance scheduling, performing maintenance ahead of schedule, monitoring repair plans keeping work spaces valued at over $5 million at 100% capability.
  • Demonstrated a unique capacity to assess situations effectively and draw sound conclusions.

Top Skills

Skills Verified by Purepost

AWARDS

Navy & Marine Corps Commendation Medal

June 2019

Navy & Marine Corps Commendation Medal

July 2016

Defense Meritorious Service Medal

May 2013

Navy & Marine Corps Achievement Medal

November 2009

Navy & Marine Corps Achievement Medal

May 2008

Navy & Marine Corps Achievement Medal

March 2006

Humanitarian Service Medal

January 2003

Navy & Marine Corps Achievement Medal

January 2003

Training and Certifications

Certified Business Continuity Professional

April 2020

ITIL Foundations V4

November 2019

EDUCATION

Master of Arts, Industrial Organizational Psychology

Northcentral University, Prescott, AZ, USA

June 2013 - September 2015

Bachelor of Science, Psychology

Columbia Southern University, Orange Beach, AL, USA

March 2010 - April 2013