Josephine Young

Army 25B E-5, Active Duty

San Antonio, TX

Years of Service: 11 years, July 2005 - February 2016


Volunteer Firefighter, Eagle Creek Fire Department,
August 2018 - January 2019

Assistant Business Operations Team Leader, U. S. Army,
November 2011 - February 2016

Lead Information Systems Specialist, U. S. Army,
November 2010 - November 2011


General Associates, Central Texas College,
October 2007 - October 2010

Work Experience

Volunteer Firefighter August 2018 - January 2019

Eagle Creek Fire Department Floresville, TX, USA

  • Displayed a deep commitment to the organization, while earning and maintaining the trust of team members.
  • Always engaged in 'ethical reasoning', when determining the right thing to do, even when no one was watching.
  • Effectively performed rescue and firefighting operations during structural fires, aircraft crashes, vehicle emergencies and natural cover fires.
  • Embraced diversity and maintained a relevant team member cultural awareness, while achieving goals.
  • Skillfully applies technology capabilities to obtain a competitive advantage.

Assistant Business Operations Team Leader November 2011 - February 2016

Army | 25B | E-5 | Fort Lewis, VA, USA

  • Provided the necessary tools, information, and resources for the team to get the job done.
  • Effectively used strong communication and group problem- solving skills to remove obstacles and achieve team results.
  • Led a team of 8 team members to accomplish critical tasks and achieve team and organization objectives.
  • Set up and maintained both local and remote logistical networks for 2000 users.
  • Managed daily network operations to ensure that all operations are in full compliance with applicable guidelines, including safety and quality for a $300,000 operational budget.

Lead Information Systems Specialist November 2010 - November 2011

Army | 25B | E-4 | Miesau, Germany

  • Ensured real time access to normalized data across business functions in a cost-effective manner, while meeting customer specifications and quality requirements.
  • Assisted the team leader in conducting short-range and long-range communication strategies aimed at business operational projects, issues and concerns.
  • Demonstrated sound critical reasoning skills when assessing situations, reaching conclusions, and making decisions.
  • Served as a informations systems team lead for 6 team members responsible for important aspects of a information systems operation, including installation, maintenance and troubleshooting.
  • Provided oversight for assigned areas of existing and future infrastructure, web development, database, network operations, and telecom support for the combat medical hospital.

Lead Information Systems Specialist June 2006 - November 2010

Army | 25B | E-4 | Fort Hood, TX, USA

  • Demonstrated a skilled competence with multi-faceted network technologies such as secured and unsecure networks, microsoft server, and microsoft office.
  • Managed $400,000 in network equipment for secure and unsecure networks with zero loss in equipment.
  • Led and influenced team members to accomplish critical tasks and achieve organization objectives.
  • Always took initiative to accomplish the mission in the absence of direction and guidance from higher headquarters.
  • Ensured that the organization was always able to fully execute its mission by evaluating strengths and limitations and directing actions to improve the situation.

Top Skills

Skills Verified by Purepost


Army Overseas Service Ribbon

October 2013

Army Good Conduct Medal

May 2013

Army NCO Professional Development Ribbon

January 2012

Iraq Campaign Medal

November 2011

Army Commendation Medal

November 2011

Army Good Conduct Medal

March 2010

Iraq Campaign Medal

January 2008

Army Commendation Medal

January 2008

National Defense Service Medal

January 2008

Global War on Terrorism Service Medal

January 2008

Army Service Ribbon

December 2005

Training and Certifications

BLS Provider CPR

May 2018

Volunteer certificate for special Olympics

June 2010


General Associates, General

Central Texas College, Killeen, TX, USA

October 2007 - October 2010 , GPA: 2.5