Juan A.

Army 25U E-7, Active Duty

San Antonio, TX

Years of Service: 22 years, July 1998 - Present

ETS July 2021


Experience

Assistant Manager of Business Unit Operations, U. S. Army,
June 2019 - Present

Training and Development Facilitator, U. S. Army,
July 2016 - May 2019

Production/Quality Assurance Tester, U. S. Army,
June 2015 - July 2016

Education

Associate of Applied Science, Central Texas College,
August 2005 - July 2010

Work Experience

Assistant Manager of Business Unit Operations June 2019 - Present

Army | 25U | E-7 | Joint Base San Antonio, TX

  • Assisted in the planning, scheduling, reviewing, and approving of the workload to ensure production output, quality, and on time delivery goals were achieved in a cost-effective manner.
  • Provided oversight in the preparation of all written information management tools, reports, and documents designed to simplify execution.
  • Assisted in managing the organization's 'Decision and Execution Cycle', which was the management process designed to synchronize the department's current and future operations.
  • Demonstrated sound critical reasoning skills when assessing situations, reaching conclusions, and making decisions for and with the team.
  • Demonstrated use of technology to increase tempo of operations and speed at which information is processed throughout the team to the leaders.
  • Collaborated with all departments to further company goals.

Training and Development Facilitator July 2016 - May 2019

Army | 25U | E-7 | Fort Bragg, NC, USA

  • Ensured and maintained a professional subject matter proficiency.
  • Demonstrated an expertise in all course material including the course outcomes/goals, subject matter, and standards.
  • Established an environment where students were comfortable asking questions to increase learning proficiency.
  • Managed the learning environment to ensure it was conducive to adult learning.
  • Ensured learning standards were met and assessed during the course of instruction.
  • Provided opportunities for students to take initiative.

Production/Quality Assurance Tester June 2015 - July 2016

Army | 25U | E-7 | Panama City, Panama

  • Implemented policies and codes in the manufacturing process and safety standards.
  • Effectively used strong communication and group problem-solving skills to remove obstacles and conducted standard of inspections to achieve team results.
  • Inspected and ensured that performed maintenance procedures complied with technical manuals and applicable references.
  • Consistently leveraged technical and equipment knowledge/skills to achieve team and department objectives.
  • Maintained the distribution log for all controlled documents sent to vendor or distributed in-house.

Assistant Manager of Business Unit Operations March 2013 - June 2015

Army | 25U | E-7 | Joint Base McGuire-Dix-Lakehurst, NJ, USA

  • Assisted in managing the organization's 'Decision and Execution Cycle', which was the management process designed to synchronize the department's current and future operations.
  • Demonstrated sound critical reasoning skills when assessing situations, reaching conclusions, and making decisions for and with the team.
  • Analyzed, recommended and implemented measures to improve operation methods, equipment performance, and quality of product.
  • Collaborated with all departments to further company goals.

Assistant Manager of Business Unit Operations March 2012 - February 2013

Army | 25U | E-7 | Fort Bragg, NC, USA

  • Ensured that all business unit operations were planned, prepared, and executed in a cost-effective manner and delivered on time in accordance to customer specifications and quality requirements.
  • Assisted in the planning, scheduling, reviewing, and approving of the workload to ensure production output, quality, and on time delivery goals were achieved in a cost-effective manner.
  • Analyzed, recommended and implemented measures to improve operation methods, equipment performance, and quality of product.

Department Manager May 2009 - February 2012

Army | 25U | E-7 | Fort Bragg, NC, USA

  • Effectively used strong communication and group problem-solving skills to remove obstacles and achieve business results.
  • Always took initiative to accomplish the mission in the absence of direction and guidance from higher headquarters.
  • Led and influenced subordinate operations managers and team leaders to accomplish critical tasks and achieve department objectives.
  • Displayed a sound understanding of the effect of external market influences on the competitive advantage of the business.

Leadership Training and Development Instructor December 2008 - May 2009

Army | 25U | E-6 | Fort Gordon, Augusta, GA, USA

  • Delivered employee leadership training in the areas of personal character: 1) adherence to personal & organizational values, 2) displaying empathy, and 3) possessing discipline.
  • Provided employee leadership training in the areas of professional presence: 1) professional bearing, 2) fitness, 3) confidence, and 4) resilience.
  • Applied a thorough working knowledge of all phases of the Analysis, Design, Development, Implementation, and Evaluation (ADDIE) phases.

Team Leader Data and Telecommunications Department June 2008 - December 2008

Army | 25U | E-6 | Camp Zaytun, Iraq

  • Assured the development and implementation of comprehensive processes and related practices dealing with the use of technology to provide the basis for management decisions and control.
  • Demonstrated a detailed and extensive technical expertise and application of communication principles, equipment, and best practices.
  • Led and directed a data and telecommunications team of ## responsible for important aspects of the telecommunications system, including installation, maintenance, and troubleshooting.

Leadership Training and Development Instructor December 2006 - June 2008

Army | 25U | E-6 | Fort Gordon, Augusta, GA, USA

  • Provided employee leadership training in the areas of professional presence: 1) professional bearing, 2) fitness, 3) confidence, and 4) resilience.
  • Applied a thorough working knowledge of all phases of the Analysis, Design, Development, Implementation, and Evaluation (ADDIE) phases.
  • Delivered employee leadership training to enable leaders to build cohesive, disciplined teams and lead effectively in any organizational setting.

Team Leader Data and Telecommunications Department December 2005 - November 2006

Army | 25U | E-6 | Fort Bragg, NC, USA

  • Developed and recommended business priorities to team members for training and communication operations of the organization.
  • Demonstrated sound critical reasoning skills when assessing situations, reaching conclusions, and making decisions.
  • Ensured that the team was always able to fully execute its mission by evaluating strengths and limitations and directing actions to improve the situation.

Team Leader Data and Telecommunications Department January 2003 - November 2005

Army | 25U | E-5 | Fort Bragg, NC, USA

  • Developed and recommended business priorities to team members for training and communication operations of the organization.
  • Maintained focus and kept current on emerging technologies, industry trends and best practices in the IT industry.
  • Demonstrated sound critical reasoning skills when assessing situations, reaching conclusions, and making decisions.

Top Skills

Skills Verified by Purepost

AWARDS

Army Good Conduct Medal

June 2016

Joint Service Achievement Medal

March 2016

Meritorious Service Medal

July 2015

Army Achievement Medal

July 2014

Army Achievement Medal

February 2014

Army Good Conduct Medal

July 2013

Army Commendation Medal

April 2013

Defense Meritorious Service Medal

August 2011

Army Good Conduct Medal

July 2010

Joint Service Achievement Medal

February 2010

Humanitarian Service Medal

January 2010

Meritorious Service Medal

May 2009

Joint Service Commendation Medal

December 2008

Army Good Conduct Medal

July 2007

Army Commendation Medal

January 2007

Army Achievement Medal

August 2005

Army Commendation Medal

November 2004

Army Good Conduct Medal

July 2004

Army Commendation Medal

June 2003

Army Achievement Medal

October 2001

Army Good Conduct Medal

July 2001

Army Achievement Medal

October 2000

Army Achievement Medal

April 2000

Army Achievement Medal

March 1999

Army Good Conduct Medal

July 1998

Training and Certifications

EDUCATION

Associate of Applied Science, Computer Science Information Technology

Central Texas College, Killeen, TX, USA

August 2005 - July 2010 , GPA: 3.06

High School or GED

August 1994 - June 1998 , GPA: 3.21