Kenneth B.

Army 140A W-4, Active Duty

San Antonio, TX

Years of Service: 26 years, February 1994 - Present

ETS April 2020


Experience

Assistant Director of Division Operations, U. S. Army,
February 1994 - Present

Assistant Manager, Shoney's Restaurant,
April 1993 - January 1994

Education

Bachelor of Arts , Liberty University,
August 2009 - September 2016

Work Experience

Assistant Director of Division Operations February 1994 - Present

Army | 140A | W-4 | San Antonio, TX, USA

  • Provided assistance in the management of all division operation functions and was responsible for staff development, operations and plans, and organizational development.
  • Prepared all written information management tools/documents designed to simplify organization goal execution.
  • Led and coordinated collection, processing, production, and dissemination of business intelligence and integrated this intelligence into the division's operational planning and execution.
  • Supervised and managed the maintenance and training of various Army Air Defense mission command systems to include hardware, software, and commercial off the shelf (COTS) systems that provide Situational Awareness, Early Warning, and Air Space Management.
  • Supervised, coordinated, planned, and managed the operations and integration of the Joint Multi-Tactical Data Link (TDL) Architecture associated with Army Air and Missile Defense mission command systems at both the operational and tactical level.
  • At various echelons, advised commanders on joint TDL implementation, employment, capabilities, and integration for all Army mission command systems to include applicable crew certifications.

Assistant Manager April 1993 - January 1994

Shoney's Restaurant Jackson, MS, USA

  • Created a positive customer experience by offering a high level of service and ensure all staff members interact with guests to learn their needs and surpass expectations. Resolved complaints and customer problems in an efficient and friendly manager with the primary goal of satisfying their needs and continuing to earn their business. Hired, coached, and trained assistant and shift managers for operational excellence, and assisted in developing new hire orientation programs. Provided leadership to staff to ensure compliance with standards as set by the restaurant and applicable government regulations. Identified and assigned duties to staff and shift leaders to meet objectives and consistently achieve excellent service. Monitored labor and product expenses to remain within budget, meet goals, and successfully advertise and support the company. Managed operations with integrity, passion, and knowledge while promoting the values and culture of the restaurant. Estimated consumption, forecast requirements, and maintain inventory to control costs and minimize waste.

Top Skills

Skills Verified by Purepost Info

AWARDS

Armed Forces Service Medal

September 2019

Joint Service Commendation Medal

November 2018

Army Overseas Service Ribbon

February 2016

Army Achievement Medal

February 2016

Meritorious Service Medal

May 2015

Afghanistan Campaign Medal

June 2013

Army Meritorious Unit Commendation

April 2013

Global War on Terrorism Expeditionary Medal

February 2013

Army Commendation Medal

January 2013

Defense Meritorious Service Medal

April 2012

Army Superior Unit Award

May 2010

Joint Meritorious Unit Award

January 2009

NATO Medal

January 2008

Army Good Conduct Medal

February 2005

Army NCO Professional Development Ribbon

October 2002

Global War on Terrorism Service Medal

September 2001

The Order of St Michael

September 1999

Army Service Ribbon

February 1994

Training and Certifications

Security +

June 2018

EDUCATION

Bachelor of Arts , Multi-Disciplinary Studies

Liberty University, Lynchburg, VA, USA

August 2009 - September 2016 , GPA: 2.7