Margaret M. Ray

Army 90A O-3, Active Duty

San Antonio, TX

Years of Service: 22 years, July 1998 - March 2020


Volunteer Representative, Court Appointed Special Advocate,
December 2019 - April 2020

Assistant Program Manager, U. S. Army,
March 2018 - March 2020

Volunteer , Moore's Family Childcare,
October 2019 - January 2020


Bachelor of Arts, Troy State University,
March 2008 - August 2011

Work Experience

Volunteer Representative December 2019 - April 2020

Court Appointed Special Advocate San Antonio, TX, USA

  • Continue serving abused and neglected children by being the voice of the child
  • Support early development of young children to enable each to succeed in school despite their unexpected setback; help youth to find their independence
  • Identify, recommend, and ensure children receive the services that will support their well-being – from early childhood through their transition to adulthood

Assistant Program Manager March 2018 - March 2020

Army | 90A | O-3 | San Antonio, TX, USA

  • Assisted in overseeing the organization's operation functions and was responsible for staff development, operations and plans, and organizational development and modernization.
  • Planned, scheduled, reviewed, and approved the workload to ensure production output, quality, and on time delivery goals were achieved in a cost-effective manner.
  • Prepared all written information management tools/documents designed to simplify business plan execution.

Volunteer October 2019 - January 2020

Moore's Family Childcare San Antonio, TX, USA

  • Provided recommendations on better options to save time, money, and equipment. Provided options for overlooked resources.
  • Assisted the cook to serve meals, clean the kitchen, and prepare for center's next feeding
  • Performed volunteer duties assisting Teachers in the three year-old classroom. Shadowed the Center Director to become familiarized with the overall Management roles and responsibilities

Department Manager March 2016 - March 2018

Army | 90A | O-3 | Camp Carroll, South Korea

  • Led and influenced subordinate operations managers and team leaders to accomplish critical tasks and achieve department objectives.
  • Displayed a sound understanding of the effect of external market influences on the competitive advantage of the business.
  • A leader role model who exhibited high standards, discipline and provided effective examples through personal actions.
  • Demonstrated a unique capacity to assess situations effectively and draw sound conclusions.
  • Identified, contended for, allocated and managed resources to ensure mission accomplishment.

Team Leader Logistics Department October 2013 - March 2016

Army | 90A | O-2 | Fort Benning, GA, USA

  • Met cost, productivity, accuracy and timeliness targets while saving the unit $5M
  • Planned and managed logistics, warehouse, transportation, and customer services impacting 18 employees and inventory valuing $8.4M.
  • Arranged warehouse, cataloged goods, planned routes, processed shipments and resolved problems or complaints.
  • Extended influence beyond the chain of command through her interaction with both Military and Civilian agencies
  • Served as a liaison and negotiated with suppliers, manufacturers, retailers and consumers.
  • Met cost, productivity, accuracy and timeliness targets.
  • Collaborated to keep higher and lower headquarters, superiors, and subordinates informed of the key issues facing the organization.

Volunteer February 2012 - June 2015

Polka Dots Childcare Columbus, GA, USA

  • Ensured classroom was in compliance with the State of Georgia Licensing Program
  • Maintained a safe environment for 12 children; provided sound advice to the Director and Staff while assisting where requested.
  • Assisted four teachers with the weekly development and instructing the curriculum in the class curriculum; assisted with the program activities for over 40 children

Team Leader Maintenance Department July 2012 - October 2013

Army | 90A | O-2 | Fort Benning, GA, USA

  • Developed the team's preventative maintenance program in conjunction with engineering and maintenance staff impacting $2B worth of equipment and inventory.
  • Led and influenced subordinate maintenance team members and technicians to accomplish critical tasks and achieve organization objectives.
  • Effectively used strong communication and group problem-solving skills to remove obstacles and achieve team results.
  • Conducted in-process inspection/ troubleshooting procedures, during repairs and overhaul of engines, transmissions and power train major assemblies and components.

Assistant Department Manager September 2011 - July 2012

Army | 90A | O-1 | Columbus, GA, USA

  • Effectively used strong communication and group problem-solving skills to remove obstacles and achieve team business results.
  • Positioned the department to achieve the vision and mission of the organization's higher headquarters through leadership and assistance of the department manager.
  • Displayed a sound understanding of the effect of external market influences on the competitive advantage of the business .

Leadership Training and Development Instructor April 2008 - September 2011

Army | 25U | E-7 | Fort Jackson Boulevard, Columbia, SC, USA

  • Applied a thorough working knowledge of all phases of the Analysis, Design, Development, Implementation, and Evaluation (ADDIE) phases.
  • Delivered employee leadership training to enable leaders to build cohesive, disciplined teams and lead effectively in any organizational setting.
  • Taught courses in performance analysis, cause analysis, complex problem-solving, decision-making, and effective communication.

Department Manager February 2005 - April 2008

Army | 25U | E-6 | Fort Bragg, NC, USA

  • Always took initiative to accomplish the mission in the absence of direction and guidance from higher headquarters.
  • A leader role model who exhibited high standards, discipline and provided effective examples through personal actions.
  • Positioned the organization to achieve the vision and mission of the organization's higher headquarters.

Team Leader Administration Department January 2003 - February 2005

Army | 25U | E-6 | Fort Bragg, NC, USA

  • Provided financial documentation assistance and guidance to the management team in order for leaders to make sound business decisions and meet company objectives.
  • Processed routine day-to-day tasks such as preparing personnel status and strength reports, preparing personnel awards, and other administrative support as required.
  • Served as team leader within an administrative management department of nine team members responsible for the combined functions of human resources for over 1400 personnel.

Assistant Business Operations Team Leader December 2001 - January 2003

Army | 25U | E-5 | Seoul, South Korea

  • Employed a leadership operations process to visualize, describe, direct, and assess the work while achieving the end result.
  • Provided 'purpose' behind all decisions and a stable point of reference from which to set outcomes, make plans, and issues tasks.
  • Understands the big picture and was always able to translate the mission intent of senior leaders.

Telecommunications Team Member September 1998 - December 2001

Army | 25U | E-2 | Fort Sill, OK, USA

  • Embraced diversity and maintained a relevant team member cultural awareness, while achieving goals.
  • Consistently leveraged technical and equipment knowledge/skills to achieve team and department objectives.
  • Effectively used technology to increase tempo of operations and speed at which information is processed.

Top Skills

Skills Verified by Purepost


The Yellow Rose of Texas

March 2020

Meritorious Service Medal

March 2020

Humanitarian Service Medal

January 2020

Meritorious Service Medal

February 2010

Army Good Conduct Medal

August 2007

National Defense Service Medal

May 2006

Iraq Campaign Medal

November 2004

Global War on Terrorism Service Medal

November 2004

Army Meritorious Unit Commendation

November 2003

Army Overseas Service Ribbon

December 2002

Army Achievement Medal

February 1999

Training and Certifications

Human Resource Management

March 2020

Project Management Professional

February 2020

Customer Service Representative

January 2020

Child Development Associate

July 2017

Demonstrated Senior Logistician

March 2016

Microsoft Office

January 2008


Bachelor of Arts, Criminal Justice

Troy State University, Phenix City, AL, USA

March 2008 - August 2011 , GPA: 3.2