Mary B. Jackson J.

Army 42A E-8, Reserve

Fort Sam Houston, San Antonio, TX

Years of Service: 33 years, December 1987 - Present

ETS August 2020


Department Manager, U. S. Army,
August 2016 - Present

Human Resource Tech, Department of The Army,
October 2014 - Present

Manager Administration Department, U. S. Army,
October 2014 - Present


University of The Incarnate Word,
June 2005 - May 2020

Work Experience

Department Manager August 2016 - Present

Army | 42A | E-8 | Reserve Fort Sam Houston, San Antonio, TX, USA

  • Effectively used strong communication and group problem-solving skills to remove obstacles and achieve business results.
  • Always took initiative to accomplish the mission in the absence of direction and guidance from higher headquarters.
  • Ensured that the organization was always able to fully execute its mission by evaluating strengths and limitations and directing actions to improve the situation.

Human Resource Tech October 2014 - Present

Department of The Army Fort Worth, TX, USA

  •  Provide daily oversight of unit operations for 432 Reserve Soldiers and two Company Commanders.  Prepare/reviewed reports for accuracy to be utilized in executive briefings.  Process Army Reserve Soldiers pay, certify Commanders Pay reports, and provided technical guidance to management on human resources policies, practices, and matters affecting working conditions.  Scheduled training meetings, IPR’s T-Con and VTC’s and send electronic invites to personnel required to attend.  Researched, analyzed, monitored and assisted in the development and implementation of Standard Operating Procedures to cover a variety of activities for the unit.  Reviewed budgeting allocations for training, education and TDY events that would allow funding for annual progress. Manage the unit personnel and medical readiness programs.  Review incoming directives, policies, and instructions, advising the Commander on those affecting unit functions.  Coordinate benefits briefs for reserve personnel, and family members to assure an informed introduction or transition.

Manager Administration Department October 2014 - Present

Army | 42A | E-8 | Reserve Fort Worth, TX, USA

  • Provided advice on investment activities and strategies that the department should take.
  • Oversaw employee relations issues by responding to employee complaints, refereeing disputes, firing employees, and administering disciplinary procedures.
  • Processed routine day-to-day tasks such as preparing personnel status and strength reports, preparing personnel awards, and other administrative support as required.

Department Manager April 2013 - May 2014

Army | 42A | E-8 | Fort Hood, TX, USA

  • Employed a leadership operations process to visualize, describe, direct, and assess the work while achieving business result.
  • Demonstrated sound critical reasoning skills when assessing business situations, reaching conclusions, and making decisions.
  • Demonstrated a unique capacity to assess situations effectively and draw sound conclusions.

Top Skills

Skills Verified by Purepost


Training and Certifications


Business Management

University of The Incarnate Word, San Antonio, TX, USA

June 2005 - May 2020 , GPA: 3.57