Mary B. Jackson JACKSON

Army 42A E-8, Reserve

Fort Sam Houston, San Antonio, TX

Years of Service: 33 years, December 1987 - Present

ETS'd August 2020


Unit Administrator, Department of The Army,
October 2014 - Present

Manager Administration Department, U. S. Army,
November 2014 - Present

Department Manager, U. S. Army,
August 2016 - Present


University of The Incarnate Word,
June 2005 - May 2020

Work Experience

Unit Administrator October 2014 - Present

Department of The Army Fort Worth, TX, USA

  • Reviews incoming directives, policies, and instructions, advising the Commander on those affecting overall unit functions.
  • Manage the unit personnel and medical readiness programs.
  • Researched, analyzed, monitored, and assisted in the development and implementation of Standard Operating Procedures to cover a variety of activities for the unit
  • Certified monthly Commanders Pay reports, and provided technical guidance to management on the full range of human resources policies, practices, and matters affecting working conditions of Army Reserve Soldiers, disciplinary grievances, and appeals.
  • Process Personnel Actions for over 784 Soldiers.
  • Provide daily oversight of unit operations for 432 Reserve Soldiers and two Company Commanders. Prepare/reviewed correspondence for substance and accuracy.

Manager Administration Department November 2014 - Present

Army | 42A | E-8 | Reserve Fort Worth, TX, USA

  • Led and developed 14 human resources functional team leaders and specialists who delivered a comprehensive approach to the management of people for the department.
  • Coordinated directly with organizational leaders at all levels to provide human resources advice and counsel.
  • Conducted periodic pay surveys, scheduled and conducted job evaluations, preparing pay budgets, and monitored and scheduled individual pay actions.
  • Maintained the financial health of the department.
  • Provided advice on investment activities and strategies that the department should take.
  • Led an administrative management department of 187 team members responsible for the combined functions of human resources and finance operations.

Department Manager August 2016 - Present

Army | 42A | E-8 | Reserve Fort Sam Houston, San Antonio, TX, USA

  • A leader role model who exhibited high standards, discipline and provided effective examples through personal actions.
  • Effectively used strong communication and group problem-solving skills to remove obstacles and achieve business results.
  • Always took initiative to accomplish the mission in the absence of direction and guidance from higher headquarters.
  • Ensured that the organization was always able to fully execute its mission by evaluating strengths and limitations and directing actions to improve the situation.

Department Manager April 2013 - May 2014

Army | 42A | E-8 | Fort Hood, TX, USA

  • Employed a leadership operations process to visualize, describe, direct, and assess the work while achieving business result.
  • Demonstrated sound critical reasoning skills when assessing business situations, reaching conclusions, and making decisions.
  • Collaborated to keep higher and lower headquarters, superiors, and subordinates informed of the key issues facing the organization.
  • Demonstrated a unique capacity to assess situations effectively and draw sound conclusions.
  • Positioned the organization to achieve the vision and mission of the organization's higher headquarters.

Employment Specialist May 2012 - December 2013

Texas Workforce Solutions Austin, TX, USA

  • Served as an Employment and Unemployment Specialist to provide guidance to Unemployment (UI) recipients and job seekers.
  • Assist applicants in developing quality profiles for employment on the website (WIT); based on education, job-related experience, training, skills, abilities and interests.
  • Conducted Reemployment Eligibility Assessments (REA) and Emergency Unemployment Compensation (EUC) briefings
  • Conducted employment services and training resources
  • Provided case management to Veterans for employment, housing, and educational goals.

Top Skills

Skills Verified by Purepost


Meritorious Service Medal

August 2019

Meritorious Service Medal

August 2015

UIW Community Service

April 2008

Humanitarian Service Medal

January 2006

Army Superior Unit Award

June 2005

Army Commendation Medal

July 2004

Army Commendation Medal

June 1993

Training and Certifications

Risk Communication

October 2015

Unit Administrators Pay Certification Course

May 2015

Risk Management

January 2014

Sexual Harassment and Assault Prevention Facilator

April 2013

MaxxPro Opnet Instructor

July 2011

Unit Victim Advocate

February 2008

Publication Management

December 2006

MTMC 1171 Spreadsheet Applications

September 2004

Support Operations

August 2004

Texas Insurance License Life, Health, HMO, Long Term Care, Medi-Care

November 2002

Equal Opportunity Facilitator

March 2002

Instructor Training Course

August 2001


Business Management

University of The Incarnate Word, San Antonio, TX, USA

June 2005 - May 2020 , GPA: 3.25