reynaldo hooks, Jr

Army 255A W-4, Active Duty

Fort Sam Houston, San Antonio, TX

Years of Service: 22 years, December 1998 - Present

ETS October 2020


Experience

Manager Information Systems Department, U. S. Army,
June 2019 - Present

Manager Information Systems Department, U. S. Army,
January 2018 - June 2019

Manager Information Systems Department, U. S. Army,
April 2016 - January 2018

Education

Masters of Business Administration, University of Maryland, Global Campus,
August 2019 - August 2020

Work Experience

Manager Information Systems Department June 2019 - Present

Army | 255A | W-4 | Fort Sam Houston, San Antonio, TX, USA

  • Developed and recommended business priorities to senior leaders for information management systems training and operations of the department.
  • Reported on business operational projects, issues and concerns to senior members of management at the monthly operations review meetings, strategic planning meetings and other conferences and meetings.
  • Demonstrated a detailed and extensive technical expertise and application of network communication principles, information systems equipment, and best practices.

Manager Information Systems Department January 2018 - June 2019

Army | 255A | W-4 | Joint Base Lewis-McChord, WA, USA

  • Oversaw the department's digital communication functions and was responsible for staff development, operations and plans, and organizational development and modernization.
  • Led and managed business and contractor relationships that ensured the successful delivery of IT services that drives benefits to the system.
  • Experienced in developing and leading content management and digital asset management strategies for the organization.

Manager Information Systems Department April 2016 - January 2018

Army | 255A | W-4 | Joint Base Lewis-McChord, WA, USA

  • Developed and recommended business priorities to senior leaders for information management systems training and operations of the department.
  • Demonstrated a detailed and extensive technical expertise and application of network communication principles, information systems equipment, and best practices.
  • Led the preparation of the annual manpower and information technology annual operating expenses and capital expenditure budgets.
  • Led and managed business and contractor relationships that ensured the successful delivery of IT services that drives benefits to the system.
  • Led and directed an information systems department of 10+ team members responsible for all aspects of information systems, including installation, maintenance and troubleshooting.

Top Skills

Skills Verified by Purepost

AWARDS

Afghanistan Campaign Medal

July 2014

Afghanistan Campaign Medal

July 2010

Bronze Star Medal

July 2009

Training and Certifications

Professional Scrum Master -1

March 2020

CASP+

May 2014

CCNA

May 2014

Security+

September 2002

Network+

September 2002

EDUCATION

Masters of Business Administration, Management

University of Maryland, Global Campus, Adelphi, MD, USA

August 2019 - August 2020 , GPA: 3.6

Cybersecurity, Cybersecurity

University of Maryland, University College

January 2017 - May 2019 , GPA: 3.7

Information Technology Management, Information Technology

University of Maryland, University College

September 2010 - July 2014 , GPA: 3.8