Why Do Firms Avoid Internal Hiring? Debunking the Myths

October 25, 2024

Internal hiring is known to offer multiple benefits, from cost savings and faster onboarding to improved employee morale. Yet, despite these advantages, many firms hesitate to implement internal hiring as a primary strategy. Let’s take a closer look at some common reasons for avoiding internal hiring and why these concerns don’t hold up to scrutiny.

Reason: Internal Hiring Limits Fresh Perspectives

Many companies worry that internal hires may lack the innovation and fresh perspectives that external candidates can bring. Fresh ideas are often associated with “new blood” from outside the organization, and the fear is that internal hiring could lead to a stagnant culture over time.

Refutation: While it’s true that external hires can bring in new ideas, promoting from within doesn’t have to mean limiting innovation. Internal candidates already have an understanding of the company’s culture, goals, and challenges, which actually allows them to implement new ideas faster. In addition, many companies address the diversity of thought by maintaining a balanced approach — blending both internal and external hiring to gain new insights while preserving company knowledge and continuity. Encouraging internal mobility and cross-departmental transfers can further expose employees to fresh ideas within the organization.

Reason: It’s Hard to Assess Internal Candidates Objectively

Managers and HR professionals may feel that evaluating internal candidates objectively is challenging due to established relationships and familiarity. Concerns about favoritism or bias can make firms hesitant to prioritize internal hiring.

Refutation: Objectivity in internal hiring is achievable with a structured, standardized assessment process that evaluates candidates on performance, skills, and cultural fit. Using skills taxonomies like Purepost RiseInside, skills assessments, structured interviews, and impartial review panels can mitigate biases and allow internal candidates to compete on merit. Many companies have successfully created internal job boards and standardized applications to formalize the process and remove any appearance of bias, ensuring that the best candidates — internal or external — are hired for the role.

Reason: Fear of Losing Good Talent from a Team

Managers often worry about losing their high-performing team members to other departments within the organization, especially when these individuals have been integral to their team’s success. They may feel that it’s easier to keep top talent in their current roles rather than risk a productivity dip by allowing them to move internally.

Refutation: Internal hiring should be viewed as a win-win for the organization. By facilitating internal mobility, companies can retain top talent within the company, reduce turnover, and boost employee morale. Studies show that employees in companies with robust internal mobility are more engaged and likely to stay longer. Furthermore, promoting internal hiring reinforces a culture where employees feel supported in their professional growth, which benefits the organization as a whole. Managers can address the challenge of talent loss by developing a pipeline for their team, preparing future leaders, and viewing internal hiring as an opportunity to develop team skills.

Reason: Internal Hires May Lack Key Skills for New Roles

A common assumption is that internal candidates may not possess the specific skills required for specialized or senior roles, especially when these positions demand new or highly technical skills. Companies may feel that bringing in an external candidate with the required experience is a safer choice.

Refutation: While it’s possible that an internal candidate may not check every skill box, they are already familiar with the company’s products, services, and values. Upskilling, mentorship programs, and on-the-job training can bridge any gaps in knowledge. In fact, organizations that invest in the professional development of their internal hires not only meet skill requirements but also build loyalty and morale. Many organizations are leveraging partnerships between HR and Learning & Development (L&D) to create programs that address potential skill gaps, ensuring that internal hires are prepared for the demands of their new roles.

Reason: Internal Hiring Can Create Office Politics and Rivalries

HR teams sometimes worry that promoting employees from within will foster resentment among other employees who were not chosen for the role. This fear of rivalry or office politics may discourage some firms from prioritizing internal hiring.

Refutation: Transparent hiring practices are key to reducing any negative feelings associated with internal hiring. If employees know the criteria, assessment process, and feedback opportunities, they are more likely to feel the process is fair and competitive. Ensuring that all internal applicants are evaluated based on merit and providing constructive feedback can mitigate feelings of rivalry. In addition, offering other career growth opportunities such as mentorship, skill development programs, and cross-departmental moves allows employees to pursue a variety of career paths, lessening the pressure on any one internal promotion.

Reason: Fewer Networking Opportunities for Hiring Managers

Hiring managers may feel that exclusively hiring internally limits their ability to network and bring in new, externally-sourced expertise, potentially missing out on innovative approaches or insights from a broader professional network.

Refutation: While it’s important to bring in external talent as needed, internal hiring can still be coupled with external talent sourcing for roles that require specialized expertise. Moreover, many HR leaders have found that internal hires who have been promoted into leadership roles bring valuable internal knowledge that bridges company strategy and culture. To balance the need for networking, companies can establish networking events, industry partnerships, and talent exchanges where employees interact with external professionals, ensuring ongoing learning and growth without sidelining internal hiring.

Reason: Risk of Complacency Among Employees

Companies may worry that an internal-hiring preference will lead some employees to rely solely on tenure or established relationships, reducing their drive for continued growth and innovation. If they see internal hiring as an “easy route,” employees may become complacent.

Refutation: Creating a culture of continuous learning and performance-driven promotions can combat complacency. With structured goals, upskilling initiatives, and development programs in place, companies can reward employees who actively pursue growth. Internal hiring can actually motivate employees to develop new skills and pursue training if they see clear paths for advancement. Linking performance metrics with career progression shows that internal promotions are merit-based, encouraging employees to stay engaged and invest in their professional development.

Reason: Limited Pool of Candidates for High-Level Roles

Another common concern is that the existing talent pool may lack the necessary skills or diverse perspectives for senior-level roles. Companies may feel they need to look outside to find qualified leaders with experience in different markets, industries, or roles.

Refutation: Succession planning, leadership development programs, and targeted training initiatives can help internal employees prepare for senior roles. While external hiring is always an option, building an internal pipeline for leadership provides continuity and leverages employees’ existing knowledge of the company. Companies with a strong succession planning strategy have an edge because they identify and develop potential leaders long before a senior role opens up, ensuring a pool of qualified candidates. Moreover, bringing in a few external hires can be balanced with internal promotions, giving the organization the diversity and stability it needs.

Final Thoughts

While some firms shy away from internal hiring, the benefits of developing a strong internal hiring strategy far outweigh the perceived downsides. With the right policies, training, and a commitment to transparency, internal hiring can become a driving force for employee engagement, retention, and overall company success.